Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account information: email address and password when you register
• Billing information: processed and stored by Stripe, our third-party payment processor. We do not directly store your full payment card details
• Generated content: prompts and images you create using the Service
• Communications: messages you send us, such as support requests to support@scapebuilder.com

1.2 Information Collected Automatically

• Usage data: pages visited, features used, generation activity, timestamps
• Device and log data: IP address, browser type, device identifiers, and general location inferred from IP address
• Cookies and similar technologies: used to keep you signed in, remember preferences, and understand how the Service is used

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process subscription payments and billing through Stripe
• Provide, maintain, and improve the Service, including AI image generation
• Send account related emails (verification, password resets, billing notices)
• Respond to support requests
• Detect, prevent, and address fraud, abuse, or violations of our Terms of Service
• Comply with legal obligations

We do not sell your personal information.

3. How We Share Your Information

We share information only as necessary to operate the Service:

• Stripe for payment processing and subscription billing
• Cloud infrastructure and hosting providers to store account data and deliver the Service
• Email delivery providers to send account verification, password reset, and transactional emails
• AI model providers to process generation requests and produce output images
• Legal authorities when required by law, subpoena, or to protect our rights, users, or the public

We do not share your personal information with third parties for their own marketing purposes.

4. Data Retention

We retain your account information for as long as your account is active. If you request account deletion (after canceling any active subscription, by emailing support@scapebuilder.com), we will delete or anonymize your personal data within a reasonable timeframe, except where we are required to retain certain records for legal, tax, or fraud prevention purposes.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and associated data
• Object to or restrict certain processing
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@scapebuilder.com. We may need to verify your identity before fulfilling certain requests.

If you are located in the European Economic Area or United Kingdom, you may also have the right to lodge a complaint with your local data protection authority. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to non discrimination for exercising your privacy rights.

6. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand usage patterns. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Service.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

9. International Data Transfers

Your information may be processed and stored in countries other than your own, including the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer and processing.

10. Third Party Links and Services

The Service may contain links to third party websites or rely on third party services (such as Stripe). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: support@scapebuilder.com